August 23, 2008

  • In Defense of Recommendations

    Now *some* people who shall remain nameless have decided to criticize
    the recommend system. Now I’m not saying anything bad about *those*
    people cuz I just wrote a whole post about how everyone should feel
    fine about criticizing any aspect of Xanga they want in any language
    they want.



    But even though I’m definitely not criticizing you, and I totally
    respect your opinion to say whatever you want, I will say this:


    If you don’t like Recommends you are a nutcase!
    (joking)



    But really, I think the recommend system is awesome. Sheer awesomeness.
    It is the best system Xanga has come up with yet for evaluating the
    quality of a post. I think it could be made even better but I wouldn’t
    get rid of it for the world.



    Now there are two regularly given criticisms of the recommend system. They are:



    1. People Recommend STUPID stuff that pisses *me* off

    2. Recommends cause fights over what gets recommended



    The people recommend stupid stuff critique is fascinating in that although it highlights a proposed flaw in the system, it is rarely
    explicitly leveled at the system itself. Rather it is leveled at the
    people doing the supposedly “bad” recommending. The posters say things
    like “What the heck is wrong with people recommending me all this
    crap?” And then they go into great detail explaining exactly what
    should be recommended and what should *not* be recommended according to
    their own brilliant evaluation system.



    Or else they just say vaguely ” only recommend me stuff that is good!” 
    Of course completely forgetting the simple and obvious fact that not
    everybody thinks the same things ARE good.



    The second critique is more serious. Here we are saying posts like the
    above, and comments, and arguments over what gets recommends has a
    destructive impact on the community. It raises tensions and lowers the
    level of dialogue. People stop talking about content and focus on the
    crazy fight over what is and is not recommendation worthy. And
    ultimately people end up de-friending and unsubscribing one another in
    a fit of rage or disgust over some recommendation whoha.



    Now the interesting thing about both of these criticisms are, they are
    actually describing precisely how the system was designed to work!



    “What huh?”



    You see, recommendations were created to fit a specific evaluation gap
    based on the idea of accountability of evaluation and visibility of
    evaluation. The star system was seen as flawed because it was too
    anonymous. The eProp system didn’t work because it was too
    insignificant and invisible. So they decided they wanted a system that
    would be the exact opposite, a highly visible system that created heavy
    accountability. There would be a *cost* associated with saying
    something is good and abuse of said system would be to your detriment.
    You’d lose subscribers and you’d lose friends if you didn’t recommend
    wisely since nobody wants to get spammed with recommendations they
    aren’t interested in.



    So actually it can be said that the recommendation system was from the
    get go supposed to result in people writing warning posts saying stuff
    like “stop recommending me stupid shit!” And then when people still
    recommend stupid stuff it would result in un-subscriptions and de-friending,
    in effect people would “vote with their feet” and congregate on the
    blogs that have the best content AND select the best content to be
    recommend worthy. As a result, recommends of a like kind would cluster
    around people with like interests bringing closer community bindings.
    People who love comedic blogs would subscribe to other comedic blogs
    and recommend other comedic blogs and so on. And if those same people
    hate emotional blogs, they’d unsubscribe to those who post emotional
    blogs and recommend emotional blogs. 



    And the general interest blogs, the blogs that have broad ranging
    appeal would get recommends from everyone. And nobody would complain
    about them or unsubscribe because they were recommended. We could
    expect them to bubble up to the top and then ultimately they’d get
    accolades and get featured and whatnot.



    And when you really think about all that, it’s actually pretty damn clever system isn’t it?



    But the fundamental aspect of this is that it changes the way Xanga
    works on a more fundamental level than eprops or stars ever did. Now
    recommendations have a huge impact on what gets read and by whom and
    when. You never had to *see* a five star entry unless you specifically
    chose too look up things by star rating. Likewise with high eprops or
    comment count entries. Recommends are different. Recommends are in your
    face getting delivered to you universal inbox day after day.



    Recommends have no rules or guidelines to them. Some people annoyed
    with the system try to impose guidelines on others to say what they
    should or should not recommend, but these meta declarations are
    non-binding. People can recommend solely based on a singular internal
    principal: “Do I want others to read or take note of this post or not?”



    So no wonder some people find this disconcerting. It’s a very
    democratic and open system. It grows and evolves based on how it is used. But like other open systems, like email, and the internet itself it can sometimes
    seem like an overly chaotic system. It empowers undesirable uses just as much as it does the good.

    Does this lower the level of
    dialogue? Maybe for some. But on the large scale it radically increases
    exposure to high quality content. It enables people to more effectively
    get their thoughts and ideas out and to find those same high quality thoughts and ideas. It shrinks the scale of Xanga (flattens the world in a sense) making
    Xanga feel like a smaller more close knit community.



    And in a sense even the meta-dialogue *about* recommends is a very good
    thing for the community even it gets a little heated at times. It gets
    people talking about what counts as good blogging? What do Xangans
    value in their blogs? What makes a blog popular and what gets us to
    read something? It’s a very important discussion to be having I think,
    since Xanga does position itself as a community rather than just a
    random collection of web pages. And communities naturally evolve to
    develop values and traditions. These values are only just and
    representative when they arise through open communication and
    discussion by the Xangans themselves.



    So I *like* recommends. I have a number of suggestions for how I would
    make recommends even better but I’ll leave those for another post. But
    as it stands I think recommends are a great system and I really REALLY
    hope Xanga never scraps it or if they do that they replace it with
    something very similar.



    That being said… I’m a bit of a hypocrite, as I don’t particularly
    like having my own stuff recommended all the time. Too much attention
    produces too much stress and I’m not fond of it, especially when it is
    attention placed on an entry that might have been a little personal and
    I didn’t particularly expect to have public appeal. But sometimes I do
    like it when my stuff gets recommended. When it is stuff that I *want*
    more people to read. So I guess I’m a little conflicted. Anyway this is
    an entry I don’t mind getting recommended, I want others to read this and discuss it. Same goes with all the
    disagreeing entries I’m going to post today. So if you think I’m not
    spouting absolute nonsense and feel the urge to recommend by all means
    do so. I shall be forever grateful.



Comments (3)

  • be grateful. you can has recommends.

    p.s. great post, as always!!

  • Beautifully said, as always. I love the recommendations~I’ve found blogs that I now love that I wouldn’t otherwise have ever found on my own. I’m guilty of sometimes recommending too many posts in one day, but seems like some weeks have a ton of rec worthy posts while others don’t have very many if any at all.

  • RAAWWRR, HOW DARE YOU DISAGREE WITH ME!!!

    ^.^ I missed this the first time. Haha. Well, I still don’t regret getting rid of the feature on my site, but I don’t care if others leave it on theirs. I just wish people who don’t like the recs they’re getting would at least stop using the universal private page, rather than posting entire entries about how jerky or stupid people on Xanga are.

    I admit I ignore the vast majority of the recs that appear on my private page.

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